We are a 6-year old Fintech in scale-up phase, rapidly expanding globally. We have 80 staff, based in Australia, Spain and the Philippines.
Our customers are geographically dispersed all around the globe.
We recruit bright, results-driven people and offer an extremely flexible working environment for them to own their destiny and grow with the business.
SimpleKYC is looking for a Customer Care Lead to work within our Customer Care (Customer Support) area.
The ideal candidate will have a proven track record in Customer Front Line Support and Customer Care in an Agile environment, with a minimum of 3 years working experience.
A successful candidate should have or be able to demonstrate:
Previous customer support experience and team management is essential.
You will be a strategic thinker with analytical and problem-solving capabilities. You must possess excellent written and verbal communication skills.
Proven ability to influence and build relationships at all levels across the business is essential.
If this sounds like you…. Please get in touch with us at