Life @ Simple KYC

We are a 6-year old Fintech in scale-up phase, rapidly expanding globally. We have 50 staff, based in Australia, Spain and the Philippines. 
Our customers are geographically dispersed all around the globe.
We recruit bright, results-driven people and offer an extremely flexible working environment for them to own their destiny and grow with the business.

Role Summary

Simple KYC is looking for a Customer Solutions Executive who will be principally responsible for supporting the ongoing use of Simple KYC’s solutions by existing clients in order to promote the development of long-term and profitable relationships.

This position is a full time, remote working role with limited interstate and trans tasman travel and occasional visits to our Sydney CBD offices as required.

Required Skills and Experience

· Minimum 3 years of industry specific experience and understanding of the AML / CTF regulatory regimes in both Australia and New Zealand; the broader KYC / KYB solutions landscape and prevailing industry best practice.
· Ability to understand complex customer problems, communicate customer requirements and to contribute to the development of creative and innovative customer-centric solutions.
· Strong relationship management skills and experience in building and maintaining broad professional networks.


1. Solutions Specialist

Develop client propositions and communicate solutions specific value propositions.
· Provide relevant product strategy and solution input into strategically targeted key account planning and management.
· Contribute to the development of product intellectual collateral and solution IP as required.

2. Relationship Management Customer Satisfaction

 Build and maintain strong relationships with existing customers of Simple KYC’s suite of solutions.
· Drive positive customer satisfaction outcomes.
· Meet and exceed customer expectations.

If this sounds like you…. Please get in touch with us at with reference SOP059.

Apply Now
Sydney / Remote
Reports To:
Full Time
Head of Solutions Consulting
Domestic / Trans Tasman
Australia / NZ